STOJKOVIĆ, Vanja. Analysis of psychological factors influencing citizens’ willingness to communicate with chatbots instead of officials in exercising rights in local government. International Journal of Emerging Trends in Social Sciences, [S. l.], v. 20, n. 1, p. 1–7, 2026. DOI: 10.55217/103.v20i1.1106. Disponível em: https://scipg.com/index.php/103/article/view/1106. Acesso em: 8 jun. 2026.