Assessment of Intercultural Competence as an Outcome of Internationalization in Educational Centers

  • Solmaz Zanganeh Higher Degree Researcher, Depart Faculty of Education, Queensland University of Technology, Australia


One meaningful outcome of internationalization efforts is the development of intercultural competent students. The purpose of this study was to determine a definition and appropriate assessment methods of intercultural competence as agreed upon by a panel of nationally-known intercultural experts. This information was validated by a sample of higher education administrators and can be used by administrators in identifying and assessing intercultural competence as an outcome of internationalization efforts. Primary findings include a preference for a general definition of intercultural competence. Moreover, the definition of intercultural competence continues to evolve as scholars refine the term further through on-going research and the group agreed that it is possible to assess degrees of intercultural competence and in so doing, that it is best to use a mix of quantitative and qualitative methods to assess intercultural competence, including interviews, observation, and judgment by self and others.
Keywords: Intercultural competence, Internationalization, Educational centers and delphi technique.


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Zanganeh, S. 2018. Assessment of Intercultural Competence as an Outcome of Internationalization in Educational Centers. International Journal of Educational Technology and Learning. 2, 2 (Feb. 2018), 48-53. DOI: